Resenteeism is an emerging workplace phenomenon where employees stay in their roles despite feeling disengaged and resentful, leading to diminished productivity and a negative organisational culture. Unlike absenteeism, where employees physically remove themselves from work, resenteeism occurs when workers are present but mentally and emotionally checked out.
The Rise of Resenteeism
In today’s workplace, factors such as economic uncertainty, or lack of job mobility and burnout contribute to the rise of resenteeism. Employees may feel trapped in their roles, unable to seek better opportunities or afraid of the consequences of leaving, resulting in simmering frustration and resentment. This can be particularly detrimental to organisations as it affects morale, collaboration, and performance (Hinds, 2023). Colleagues rather than supervisors are sometimes the first to notice when this is occurring.
Impact on Organisations
Resenteeism has far-reaching effects on an organisation. Disengaged employees may fulfil their basic duties but lack motivation to contribute beyond the minimum. This leads to decreased innovation, collaboration, and overall efficiency. Moreover, a workplace rife with resenteeism can become toxic, spreading dissatisfaction and negatively impacting team dynamics (HRM Online, 2023).
Addressing Resenteeism
To combat resenteeism, organisations must focus on creating a positive and supportive workplace culture. Open communication and creating an environment of trust is key, allowing employees to express concerns and feel heard. Leaders should also prioritise employee development, offering opportunities for growth and career progression. According to Hinds (2023), addressing the underlying causes of employee dissatisfaction, such as a lack of recognition or worklife balance, is crucial to reducing feelings of resentment.
Finally, fostering a culture of transparency and ensuring alignment between employees’ personal values and the organisation’s mission can help reengage disillusioned workers. By addressing the root causes of resenteeism, organisations can restore a sense of purpose and motivation within their teams.
Linq HR are Australian Employment and Workplace Specialists assisting organisations and employees be their best at work. Ph 1300234566.
References
Hinds, M. (2023). Are we barrelling towards a period of organisational ennui? HRM Online. Available at: https://www.hrmonline.com.au/organisational-enablement/are-we-barrelling-towards-a-period-of-organisational-ennui
